A Simple Needs Assessment to Improve Skills

Often, the simple way is the better way. If you suspect that there are serious barriers to performance in your organization, you could launch a lengthy survey to test your thesis. But, training needs assessment services do not need to be complicated. In fact, in many instances, a clear cut, short survey will give you the information you need to set up a plan for targeted improvement.

You don’t need to use any more than 15 statements.  Just use 5 ratings: Never (0%), Rarely (25%), Some (50%), Frequently (75%) and Always (100%).  Then let your target audience score themselves. Provide a rating chart that groups scores to pinpoint areas for improvement.

With the right behavior- and outcome-based questions, you will be able to determine what areas, in general, need more attention.  Examples of behavior-based questions for sales include:

• How often do clients … ask you to engage EARLY in their planning and decision cycle?
• How often do key client contacts …reveal how they're personally MEASURED? 
• How often do prospects… share their BUDGET to you?

Analyze the scores and create remedial programs to address the communications skills gaps.