When training is the answer to your performance problem, resist the temptation to rush to development. Until you have done a thorough analysis of the problem, you may well be speeding in the wrong direction.
Many organizations want to skip the training needs assessment stage. They feel it takes too much time and money. Or they feel like they already know what needs to be done. But, in fact, it is far better in the long run to go slow to go fast and smart.
Assuming that the business case has already been agreed to, assessing just exactly which skills need improvement is a critical step in establishing a strong foundation for the training program design. Without a clear understanding of where there is weakness, you cannot build the strengths that the organization needs to be successful. Ask the questions that will tell you who the audience should be, what business needs will be addressed, and what the specific learning objectives are. Only then should you begin the design and development process.
Learn more at: http://www.lsaglobal.com/training-needs-assessment/
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