Defining and Using Core Competencies

Core competencies are the behaviors and skills employees are expected to demonstrate in order to successfully carry out the goals and mission of their job.

Fancy words - but what are some examples and how do they impact a company’s success?

Here are some core competency definition examples from a current client for a key role that was created through a combination of interviews with high and low performers and employee engagement benchmark data:

• Analytical Thinking: Adept at reviewing and assessing multiple parameters and complex variables to draw systemic and rational conclusions.
  
  
• Continuous Learning: Desire to continuously learn new things, develop key skills, stay current, learn from mistakes and solicit ways to improve.
  
  
• Customer-Centric: Listens to and anticipates customer needs, responds quickly and fairly to customer issues and puts the customer first.
  
  
• Takes Initiative: Proactive ability to make things happen, develop new ideas and take decisive and independent action.
  
  
• Team Player: Cooperates with others for the overall good of the team, willingly seeks input, finds common ground and shares responsibilities and rewards.
  

Learn more at: http://www.lsaglobal.com/training-needs-assessment/